PRIVACY POLICY

Effective Date: 25 August 2026

lush-dawn.online (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website lush-dawn.online (the “Website”) or interact with us.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), as amended by the Data (Use and Access) Act 2025 .

1. Data Controller and Contact Information

For the purposes of the UK GDPR, we are the data controller responsible for your personal data.

Website: lush-dawn.online
Email: [email protected]
Address: 34 Dymoke St, Birmingham B12 0TA, United Kingdom
Phone: +447710490122

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Data you provide to us voluntarily:

  • Contact Information: Name, email address, and any other information you choose to provide when you contact us via email, contact forms, or other communication methods .

  • Correspondence: Records of our communications with you, including any feedback, comments, or inquiries you submit.

Data collected automatically:

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform .

  • Usage Data: Information about how you use our Website, including pages visited, time spent on pages, clickstream data, and referral sources.

  • Cookies and Similar Technologies: We use cookies to collect information about your browsing activity. For detailed information about the cookies we use, please refer to our Cookie Policy .

3. How We Use Your Personal Data

We process your personal data for the following purposes, relying on the lawful bases specified under UK GDPR :

Purpose Lawful Basis
To respond to your enquiries and provide customer support Legitimate interests (Article 6(1)(f)) – to respond effectively to communications; and/or Consent (Article 6(1)(a)) where you have provided your details for this purpose
To improve our Website and user experience Legitimate interests (Article 6(1)(f)) – to analyse usage and enhance our services
To comply with legal obligations Legal obligation (Article 6(1)(c))
To use non-essential cookies (where applicable) Consent (Article 6(1)(a)) – obtained via our cookie consent tool

4. Cookies

We use cookies and similar tracking technologies on our Website. Under the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the Data (Use and Access) Act 2025 :

  • Essential cookies (strictly necessary for the functioning of the Website) may be set without consent.

  • Analytics and functionality cookies may be used where we provide you with clear information and a straightforward right to object .

  • Marketing and tracking cookies require your prior consent.

You can manage your cookie preferences through our cookie consent tool, which allows you to accept or reject non-essential cookies. You may also adjust your browser settings to refuse cookies, although this may affect certain Website features .

5. Data Sharing and Transfers

Who we share data with: We may share your personal data with the following categories of recipients :

  • Service providers (e.g., hosting providers, email service providers, analytics providers)

  • Professional advisers (e.g., legal or accounting professionals)

  • Regulatory authorities, where required by law

International Transfers: If we transfer your personal data outside the United Kingdom, we will ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or UK Addendum to the EU Standard Contractual Clauses .

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements . Generally, we retain:

  • Enquiry and correspondence data for up to 3 years after our last contact

  • Technical and usage data for up to 12 months

When we no longer need your personal data, we will securely delete or anonymise it.

7. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction . These include:

  • Secure servers and encrypted data transmission

  • Access controls and restricted access to personal data

  • Regular security assessments

While we take reasonable precautions, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data :

  1. Right to access – You have the right to request copies of the personal data we hold about you.

  2. Right to rectification – You have the right to request correction of inaccurate or incomplete data.

  3. Right to erasure (“right to be forgotten”) – You have the right to request deletion of your personal data in certain circumstances.

  4. Right to restrict processing – You have the right to restrict how we use your data.

  5. Right to object – You have the right to object to our processing of your data, including for direct marketing purposes.

  6. Right to data portability – You have the right to receive your data in a structured, commonly used format and to transmit it to another controller.

  7. Right to withdraw consent – Where we rely on your consent, you may withdraw it at any time.

  8. Right to complain – You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise any of these rights, please contact us using the details in Section 1. We will respond to your request within one month.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date . Where changes are material, we may notify you via email or through a notice on our Website.

10. Contact Us

If you have any questions, concerns, or would like to exercise your data protection rights, please contact us:

lush-dawn.online
Email: [email protected]
Address: 34 Dymoke St, Birmingham B12 0TA, United Kingdom
Phone: +447710490122